Purchasing & Orders

Articles related to Purchasing & Orders

Where can I purchase Dolby Dimension ?
Dolby Dimension is currently only available for purchase online and can be purchased through the Dolby Online Store.
Mon, 10 Sep, 2018 at 4:06 PM
How can I cancel an order?
Because we strive to process orders quickly, there is only a brief period during which a an order may be changed or cancelled.  Once an order has been shipp...
Mon, 10 Sep, 2018 at 4:07 PM
Bulk Orders
For resale orders, bulk orders or orders which exceed the limits of the online store, contact CESales@dolby.com to inquire about purchase opportunities.
Thu, 30 Aug, 2018 at 1:51 PM
What is your return policy?
Dolby provides a 30-day trial for all products purchased by consumers on Dolby.com.  If you purchased a product on Dolby.com and are not completely satisfie...
Mon, 10 Sep, 2018 at 4:09 PM
Where do I return my product ?
If you would like to return your product purchased on Dolby.com, please contact support (productsupport@dolby.com) to request an RMA and to receive return s...
Thu, 30 Aug, 2018 at 1:54 PM
Can I order additional accessories such as the Power Base?
Yes, you may purchase additional Power Bases on Dolby.com
Thu, 30 Aug, 2018 at 1:55 PM
Can I buy Dolby Dimension in a retail store?
 Dolby Dimension will be available to purchase in retail initially at b8ta stores throughout the US
Mon, 10 Sep, 2018 at 4:19 PM
I paid for express shipping and my package was delayed.
Although, Dolby can't control shipping delays, we want you to be satisfied with your purchase.  Contact Support and let us know about your concern.
Mon, 10 Sep, 2018 at 4:21 PM